Customer Support Manager

About the role

As Sales Manager at Railor, you’ll be the first dedicated sales hire, which means you’re not stepping into a playbook, you’re writing one. You’ll own new business end-to-end: identifying the right prospects, running the conversations, and closing deals with mid-market companies that need real financial infrastructure to operate globally.

Responsibilities:

Own the full sales cycle – from first outreach to signed contract
Identify and qualify new business opportunities across target verticals (e-commerce, fintechs, iGaming, Professional Services, etc)
Build and manage a pipeline of mid-market and enterprise prospects
Run discovery calls and product demos tailored to each prospect’s use case
Collaborate with the Account Management team to ensure a smooth handoff and strong client onboarding
Work closely with Marketing to align on messaging, ICP, and lead generation campaigns
Represent Railor at industry events, conferences, and networking opportunities
Maintain accurate CRM records and report on pipeline health, forecasts, and conversion metrics

Requirements:

3+ years in B2B sales, preferably in fintech, payments, banking, or EMI/PSP environments
Proven track record of hitting and exceeding revenue targets
Strong understanding of payment infrastructure – IBANs, FX, or card programmes
Consultative selling skills – able to map complex financial products to real business problems
Comfortable working independently and building process from the ground up
Excellent communication skills, written and verbal

Nice to Have:

Experience selling to founders and financial executives
Familiarity with KYB/KYC compliance processes and how they affect sales cycles
Network in e-commerce, fintech or iGaming
Background in early-stage or high-growth fintech environments

You’ll Fit In If You

Pick up the phone without being asked
Know the difference between a feature and a business outcome – and sell the outcome
Move fast without waiting for a perfect playbook

B2B
SALES PAYMENTS
FINTECH BUSINESS
DEVELOPMENT
CRM
PIPELINE
MANAGEMENT
NEGOTIATION

What We Offer:

Ownership from day one. You’ll build the sales function, not inherit a script.
Deep domain expertise around you. A team that knows B2B finance inside out – and closes with it.
Competitive base + uncapped commission. Early stage means real upside.
Grow with the company. The ceiling here is high.

Join Us

If you want to build something meaningful in fintech — not just execute someone else's roadmap — we'd like to hear from you.